Help and support

Use the App Store or Google Play button on this site to open the official application page. If a Play online link is available, you can also open the browser version. A greyed-out store button means that no download link is currently available on this site.

For help finding your Super Spades account or moving to another device, contact support with your player name, player ID if available, and the device you previously used. Explain whether you still have access to the old device. Do not send your password. Avoid deleting the application or its data before checking how your account can be recovered.

You must follow the suit led whenever you hold a card from that suit. If the card cannot legally be played, choose another card from the required suit.

Spades normally must be broken before they can be led. If spades have not been broken and you still hold a non-spade card, lead another suit.

Your team contract is the sum of your bid and your partner’s bid. The partnership must win at least that many tricks to score the contract.

A bag is a trick won beyond your team contract. It adds one point to the hand, but ten accumulated bags trigger a 100-point penalty. Your current bag total should be considered when deciding whether to take an unnecessary trick.

A Nil bidder must avoid taking every trick. A successful Nil earns 100 points and a failed Nil loses 100 points. The partner’s regular bid remains part of the team contract, and tricks taken by the Nil bidder can still affect the partnership total and bags.

Open the league view in the game to check your group, current position and the time remaining in the competition. The weekly league and monthly ranking cover different periods: compare your position within the same competition. Check the promotion and relegation zones shown in the league view before the period ends.

Check the rewards and eligibility conditions shown for your current league in Super Spades. Your position can change until the competition closes, so a temporary place does not guarantee the final reward. If a completed competition appears incorrect, contact support with the period, league and a screenshot of your final standing.

Before joining a Super Spades tournament, read the event information: schedule, entry conditions, stages, scoring and rewards. Tournament standings belong to that event and should not be confused with your league position. Follow the instructions shown for the current event, since its format determines how you advance.

Read the exact objective shown in Super Spades, including any required mode, table or time limit. Check that the match has finished and that your result meets those conditions. If progress still looks wrong, contact support with the mission wording, a screenshot and the approximate time of the relevant match.

If your connection is interrupted, reopen the game as quickly as possible. The game will attempt to restore the current match when reconnection is available.

Check the official Super Spades page in the App Store or Google Play for the version available on your device and its release notes. In-game announcements, when available, provide additional information. If you contact support about a problem, include the version you are using.

Describe the steps that led to the problem and what you expected to happen. Include your player name, device, application or browser version and the approximate time. A screenshot of the error helps support identify the issue. If it concerns a particular hand, include the relevant game situation and score.